If you need to reschedule your appointment, we ask that you provide at least a 24 hour notice so other guests can have the opportunity of that time frame. If less than a 24 hour notice is given a cancellation fee will incur and an invoice will be sent and must be paid before rescheduling. You may make changes to your appointment by calling 786-452-0747
If you are new to us then please arrive at least 30 minutes early so we can familiarize you to our facility and to fill out necessary paperwork in order for our therapists to provide you with the best care. Not new to us? We still would love you to arrive 20 minutes early to have plenty of time to change, use the restroom, review paperwork, and relax in our lounge prior to your appointment. Arriving late will result in a shortened treatment to prevent delays for our other guests; however the full treatment will be charged.
For the safety, utmost service quality, and relaxation of all our guests we ask that children will not be left unattended in the waiting area and they are not permitted in the spa area (esthetic, mani/pedi, relaxation, or massage rooms). Minimum age for a massage is 18 unless accompanied by a parent or guardian.
Cell Phone/Electronic Devices
For everyone’s relaxation, we ask that all phones and electronic devices be turned on silent.
There are to be no cell phones or electronic devices in the Relaxation Lounge. If you have an important call you are waiting for please have them call our front desk at 786-452-0747 and we will notify you of the call.
We support our troops with a 10% discount.
Help us keep the spa a sanctuary of relaxation. We ask that you speak softly (spa voice) so all can enjoy their treatments.
We ask that you do not wear jewelry to your appointment. We are not responsible for lost or stolen valuables.
As in most service establishments, gratuity is appropriate. In the salon and spa industry, a 15% to 20% gratuity is customary based on your level of service.
To ensure a quiet and private sanctuary for our guests, tours of the facility are not available for non-Spa guests. Please see our gallery of pictures as a sneak peak of what we offer.